Privacy Policy for Ramilene Office Supplies LTD

Privacy Policy – GDPR Compliant valid from 25th May 2018 

We care about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products and services. 

Our Privacy Policy is intended to describe to you how and what data we collect and how and why we use your personal data. It also gives you options with regards to data that we process on how you can access, update or otherwise take control. 

If you have any questions related to our practices or any of your rights described below, kindly contact us on i nfo@ramilenemalta.com 

Information collected 

We collect information from you when you place an order or fill out an account application form. We may also collect information through a phone call or visit to our premises mentioned below. 

When ordering from our company you may be asked to provide: 

• Company Name 
• Address 
• Telephone number 
• Company registration or ID number 
• Email address 
• Contact person 
• Any other data collected that could directly or indirectly identify you. 

We may also request other information needed to register an account. 

What the information is used for 

Any of the information we collect from you may be used as follows: 

To personalise your experience & Improve Customer Service This information allows us to cater to your individual needs with tailor made solutions as well as allowing us to provide support and services to you. 

To process transactions Your information, whether public or private will be solely used for the purpose of providing the purchased product or service requested and will never be exchanged, sold or transferred to any other company for any reason whatsoever, without your consent. 

To send periodic emails The email address you provide for order processing may be used to send you information related to your orders or inquiries as well as to receive general company news and updates related to our products, surveys, promotions or other service information etc. 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

Security of your information 

We implement a variety of security measures to maintain the safety of your personal information when you place an order. 

Our System is secured by the use of a secure server with multiple systems and software designed to prevent unauthorized access from external sources. All information transmitted in emails is encrypted using the Secure Socket Layer (SSL) technology and details are only accessible by those authorised to handle such information. Our authorised staff is also required to keep the information confidential. 

When is your information shared? 

Your information will only ever be released when deemed appropriate in order to comply with the law, enforce our site policies or protect ours or others rights, property or safety. However, non-personal information may be provided to other parties for marketing, advertising or other uses. 

Private information such as Bank details etc. are not stored on our servers. 

How do we communicate with you? 

We may contact you directly with regards to any products or services you have purchased from us and we may also contact you with offers for additional services we think you’ll find valuable if you give us consent. 

There is no need to provide us with your consent in order to purchase our goods or services. These contacts may include: 

• Email 
• Text messages (Standard or through Applications such as WhatsApp) 
• Telephone calls 

Should you wish to opt out from receiving offers or promotional material from us kindly email us on i nfo@ramilenemalta.com 

Our Contact Details 

If there are any questions regarding this privacy policy you may contact us using the information below. 

Ramilene Office Supplies Ltd 7, Ramilene Building Triq It – Torri Swatar BKR 4011 Malta 

Email: info@ramilenemalta.com +356 2133 4716 / 2133 4727